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Terms and Conditions

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1. Applicability & Parties

These General Terms ("Agreement") govern the provision of any services by Breadcounter, LLC ("Breadcounter", "we", "us", or "our") and our affiliates to any third-party customer ("Customer", "you", or "your"). The Parties agree that these General Terms, any Order, and any Supplemental Terms (if applicable) constitute the entire agreement between them.

2. Billing Platform(s)

All orders for specific services ("Order") are placed through Breadcounter's online platform ("Billing Platform(s)").

  • Signatures – Signatures for all Orders are collected through a Billing Platform in accordance with Section 19(l).
  • Billing – Fees for Services are processed through a billing platform (e.g., Ignition, Canopy, or any other third-party billing service). By submitting payment through a billing platform you acknowledge that the platform will collect, store, and transmit payment information on Breadcounter's behalf. Each billing platform is a Third-Party Provider as defined in Section 14 and is subject to the same data-security, confidentiality, and indemnification obligations that apply to Breadcounter.
  • Supplemental Terms – Depending on the Services you request, Ignition (or another Billing Platform) may present additional terms ("Supplemental Terms"). The Supplemental Terms, together with the Order, form part of the Agreement.

3. Entire Agreement

The General Terms, any Orders, and any Supplemental Terms together constitute the entire agreement between the Parties and supersede all prior or contemporaneous understandings, agreements, negotiations, representations, warranties, and communications, whether written or oral. In the event of a conflict, the order of precedence is: (a) these General Terms; (b) the relevant Supplemental Terms; (c) the relevant Order. No additional or inconsistent terms contained in any purchase order, sales acknowledgment, or invoice shall be applicable. Breadcounter shall not commence any Services until the Agreement has been signed by both Parties.

4. Services

Breadcounter will provide the Services described in each Order ("Services") in accordance with this Agreement. Each Service requires a separate Order.

5. Deliverables

5.1 Deliverables Specified in Order

Breadcounter may provide Deliverables (e.g., reports, financial documentation, tax returns, or similar documents) as specified in each applicable Order.

5.2 Delivery Only Upon Payment

All Fees must be paid prior to the release of any Deliverable. If an invoice is disputed, Breadcounter may withhold Deliverables until the dispute is resolved.

5.3 No Deliverables After Cancellation

If you terminate a particular Order before a Deliverable is due, Breadcounter has no obligation to provide that Deliverable. This includes, for example, a tax return that would otherwise be prepared on your behalf.

6. Fees & Payment

6.1 Fees

You will pay the Fees set forth in the Order and reimburse us for all reasonable travel and out-of-pocket expenses incurred in connection with the Services ("Expenses").

6.2 Payment Methods

All Fees are billed automatically to an ACH, credit, or debit card stored in your Ignition account ("Automatic Payment").

6.3 Timing

The invoice date ("Invoice Date") is the date the invoice is issued. You have fifteen (15) days from the Invoice Date to review the invoice and provide written notice of any disagreement; after that period the invoice is deemed accepted.

6.4 Late Payments

Undisputed amounts unpaid more than fifteen (15) days after the Invoice Date accrue interest at the lower of 1.5% per month (capped at 18% per annum, the maximum permissible rate under Florida usury law, Fla. Stat. §§ 687.02, 687.03) or the maximum rate allowed by applicable law. You also agree to reimburse Breadcounter for all costs of collection, including reasonable attorneys' fees, court costs, and collection agency fees.

If Breadcounter must initiate collection proceedings for undisputed Fees, Customer shall reimburse Breadcounter for reasonable attorneys' fees, court costs, and any collection-agency expenses incurred.

6.5 Failed Automatic Payment Fee

If an Automatic Payment fails due to insufficient funds, stopped payment, or similar reason, you shall pay a $75.00 service fee.

6.6 Suspension or Termination for Non-Payment

If any undisputed Fees remain unpaid thirty (30) days after the Invoice Date, Breadcounter may suspend or terminate work. Breadcounter shall not be liable for any damages you may incur as a result of such suspension or termination.

6.7 Taxes

Fees do not include any sales, use, excise, or other taxes imposed by federal, state, or local authorities. You are responsible for all such taxes.

7. Customer Obligations

You will:

  • cooperate fully with Breadcounter in all matters relating to the Services;
  • respond promptly to requests for direction, information, approvals, authorizations, or decisions;
  • provide complete and accurate materials or information as requested; and
  • obtain and maintain all necessary licenses, consents, and comply with all applicable laws in relation to the Services.

8. Term and Termination

8.1 Term

The term for each Order ("Order Term") is set forth in the applicable Order, unless terminated earlier as provided below.

8.2 Termination for Convenience

Breadcounter may terminate any Order or this Agreement, in its sole discretion, at any time without cause by providing at least ten (10) days' prior written notice to Customer. All Fees already paid are non-refundable.

8.3 Termination for Cause

Either Party may terminate this Agreement upon written notice if the other Party:

  • (a) fails to pay any undisputed amount when due;
  • (b) materially breaches any provision of this Agreement and does not cure the breach within thirty (30) days after receipt of written notice; or
  • (c) becomes insolvent, files for bankruptcy, makes a general assignment for the benefit of creditors, or otherwise is unable to perform its obligations.

8.4 Effect of Termination

Termination does not release either Party from obligations that have already accrued, that survive termination, or that are expressly stated to survive.

8.5(a) Refund Policy

  • (a) If Breadcounter has not materially performed any Services under an Order, the Customer may request a refund of any prepaid Fees within ten (10) business days after the Invoice Date.
  • (b) "Materially performed" means Breadcounter has completed work that cannot be undone without incurring unrecoverable costs, such as a filed tax return, a completed financial model, or any Deliverable that has been delivered to the Customer.
  • (c) Refunds for work that has been materially performed are not permitted.
  • (d) Any approved refund shall be issued to the same payment method used for the original payment within ten (10) business days of approval.
  • (e) This refund provision does not affect Breadcounter's right to retain Fees for Expenses incurred or for work performed prior to the refund request, consistent with Florida contract principles on accrued obligations.

8.5(b) No Guarantee of Results

Breadcounter's services are performed in accordance with applicable law and professional standards, but Breadcounter does not guarantee any particular tax refund amount, reduction in tax liability, audit outcome, or other financial result. Results depend on (i) the facts and information the Customer provides, (ii) the applicable federal, state, and local statutes, and (iii) the actions or determinations of taxing authorities. Nothing in this Agreement shall be interpreted to create an expectation of a specific result.

8.6 Client Cooperation

  • (a) The Customer must provide all information, documents, approvals, authorizations, and access necessary for Breadcounter to perform the Services in a timely manner.
  • (b) If the Customer fails to provide required cooperation, Breadcounter shall give written notice specifying the deficiency.
  • (c) The Customer has thirty (30) days from receipt of such notice to cure the deficiency.
  • (d) If the deficiency is not cured within the thirty-day period, Breadcounter may suspend performance of the Services and, if the deficiency persists for an additional thirty (30) days, may terminate the Order for cause under Section 8.3(b).
  • (e) In the event of termination for non-cooperation, Breadcounter shall be entitled to retain all Fees earned up to the date of termination, and any prepaid Fees for work not yet materially performed shall be subject to the Refund Policy in Section 8.5.
  • (f) This clause is intended to be enforceable under Florida law governing professional-services agreements and does not waive any rights to recover Expenses or Fees earned for work performed.

14. LIMITATION OF LIABILITY

LIMITATION OF LIABILITY – THIS SECTION IS BOLD AND CAPITALIZED AND APPLIES EQUALLY TO BOTH PARTIES.

Breadcounter's aggregate liability for any claim arising out of this Agreement shall not exceed the total Fees paid by Customer in the three-month period preceding the claim. Breadcounter shall not be liable for any consequential, incidental, indirect, exemplary, special, or punitive damages, including loss of use, profit, data, or diminution in value.

16. Data Privacy & Security

16.1 Compliance

Each Party will comply with all applicable data-protection and privacy laws, including the Florida Information Protection Act (FIPA), Fla. Stat. §§ 501.171-§ 501.172.

16.2 Safeguards

Breadcounter will maintain reasonable administrative, technical, and physical safeguards to protect Confidential Information and Personal Information from unauthorized access, use, or disclosure.

16.3 Breach Notification

In the event of a breach involving Personal Information, Breadcounter will notify affected customers and the Florida Department of Legal Affairs within 30 days of discovery, consistent with FIPA requirements.

24. Notices

All notices must be in writing and are effective (i) upon personal delivery; (ii) when sent by email with confirmation of receipt; or (iii) three (3) days after mailing by U.S. certified or registered mail, postage prepaid, return receipt requested.

Breadcounter

Email: chris@breadcounter.com

Address:
c/o Christopher Ferretti
1200 Brickell Ave, Suite 1950-1121
Miami, FL 33131

Customer: To the mailing address or email address on file in Ignition.

25. Governing Law

This Agreement shall be governed by and construed in accordance with the internal laws of the State of Florida, without regard to any conflict-of-laws provisions.

49. Confirmation of Terms

By digitally signing below, you confirm that you have read, understood, and accept all of the terms set forth above, including the waiver of the right to a jury trial, the arbitration provision, the refund policy, and the mutual non-disparagement clause. This Agreement will remain effective for subsequent years unless amended by mutual written agreement.

End of Terms and Conditions.

Note: This document contains 49 sections covering all aspects of our service agreement. For the complete terms including sections on Confidentiality, Intellectual Property, Indemnification, Third-Party Service Providers, Dispute Resolution, and all other provisions, please scroll through the entire document or contact us at chris@breadcounter.com.